Privacy
Policy
How Humraah handles your personal data — plainly written, not in legal language.
What we collect
To create and verify your Humraah profile, we collect:
- Your full name (as on Aadhaar) and date of birth
- Your WhatsApp mobile number (used as your login ID)
- Profile details you provide: city, faith, education, profession, family background, height, relocation preference
- Your written “Voice” section (self-description, partner preferences)
- Your profile photo (stored securely, shown only in supervised chat after mutual YES)
- The last 4 digits of your Aadhaar number (post-verification)
What we do not retain: Your full 12-digit Aadhaar number is transmitted directly to UIDAI for identity verification and is deleted from our systems immediately after confirmation. We store only the last 4 digits.
How we use your data
- To verify your identity against UIDAI’s Aadhaar database
- To match your profile against compatible profiles using the algorithm
- To send WhatsApp alerts (new introductions, mutual YES, chat messages)
- To display your introduction card to compatible families (without your photo)
- To share your full biodata with a matched family after mutual YES
- To exchange contact details (WhatsApp number) when both families choose PROCEED
What we never do
- We never sell your data to any third party — not advertisers, not brokers, not anyone
- We never show your photo on your introduction card or to anyone who has not entered a supervised chat with you
- We never share your WhatsApp number with another family until both families mutually choose to PROCEED
- We never show your profile in any public directory or allow it to be searched by other members
- We never use your data for any purpose outside of the Humraah matching service
Data retention
Your data is held as long as your account is active. When you deactivate your account, your profile data is scheduled for deletion within 30 days. Your introduction history (who you were matched with, responses) is anonymised and retained for platform integrity purposes for a period of 12 months.
You may request full data deletion at any time from Account Settings or by contacting us via WhatsApp. Deletion requests are processed within 7 business days.
Security
Your data is stored on secure, encrypted servers. All data transmission uses HTTPS. Aadhaar verification happens over a direct secure connection to UIDAI — the full number never touches our database. WhatsApp OTP authentication means there are no passwords to compromise.
Your rights under DPDPA
As a data principal under India’s Digital Personal Data Protection Act, you have the right to:
- Access all data we hold about you (request via Account Settings or WhatsApp)
- Correct inaccurate data (edit via My Profile)
- Erase your data (deactivate your account)
- Nominate a data representative
- Withdraw consent at any time by deactivating your account
Contact
For any privacy-related concern, data request, or complaint — WhatsApp us directly or email hello@humraah.in. We respond within 2 business days.
Humraah · hello@humraah.in · Pune, Maharashtra, India