Honest Answers.
Before You Begin.

No — never. Your daughter's photo is uploaded during registration but is never shown on the introduction card that other families see. It only becomes accessible inside the supervised 5-day chat — and only after both families have independently said YES to each other. It is never browsed. It is never displayed to strangers. This is non-negotiable architecture, not a privacy setting.

No. Humraah has no public profile directory. You cannot be searched or found by other members. You only exist on the platform as an introduction card — sent to specific families based on compatibility — and only the introduction card is visible, not your full profile. No browsing. No catalogue. No exceptions.

Your WhatsApp number is visible only to Humraah's internal systems — never to other members. It is not on your introduction card. It is not in your profile. It is not shared with any other family at any stage of the process — until both families choose to PROCEED at the end of the 5-day chat. At that point, contact details are exchanged mutually. Not before.

Every profile on Humraah goes through Aadhaar verification against the Government of India's identity database before going live. This is not a self-certified badge or a document upload. It is a real-time government identity check. The person on every introduction card is real, their name is real, and their existence is confirmed by the government. No profile goes live without this.

Contact us immediately via WhatsApp with the details. We investigate every report personally and act on it the same day. Misrepresentation in any form — education, income, lifestyle, family status — is grounds for permanent removal from the platform. Our credibility with every family depends on this. It is a moral commitment, not just a policy.

Yes. Humraah complies with India's Digital Personal Data Protection Act (DPDPA). Your personal data is held securely, used only to power the introduction and matching process, and never sold to advertisers, shared with third parties, or used for any other purpose. You can request deletion of your data at any time from Account Settings.

Every Monday, Wednesday, and Friday, one curated introduction appears on your dashboard. You see a card with the person's name, age, city, sect, practice level, education, profession, 3 character traits, and Wali status — but never their photo. You respond YES, NO, or LATER. You must respond before the next introduction appears. Maximum 3 introductions per week. This is intentional — quality over volume, always.

Both families receive the other's complete biodata — all 5 profile blocks. Neither is told until both have said YES. They then have 3 days to review the full biodata and decide: PROCEED to chat, or PASS. If both PROCEED, the 5-day supervised chat opens. Photos become visible inside the chat via a toggle in the header.

The chat is open for 5 days with unlimited messages. An automatic content filter blocks inappropriate language. A photo toggle in the chat header lets each family view the other's photo when they choose. On Day 3, a gentle Istikhara reminder is sent. On Day 5, both families are asked: PROCEED or CLOSE? PROCEED → contact exchange and offline continuation. CLOSE → the chat ends gracefully, no awkwardness, both return to the introduction queue.

LATER moves the current introduction to the end of your queue. Your other introductions arrive normally — and this one returns to you after you have responded to the rest. It gives you time to consult family or think without losing the introduction. There is no time limit on LATER. The introduction stays in your queue until you respond YES or NO.

No. If you say NO, the other family is never told it was a NO. They only see that the introduction did not proceed. Your decision is completely private. Their dignity is preserved. There is no awkwardness, no rejection message, no indication of the reason. Both families simply move forward with their respective introduction queues.

Contact details — WhatsApp numbers — are exchanged between both families. The conversation continues offline, as families. Humraah's role ends here. We do not monitor or facilitate what happens next. The rishta process then follows whatever path the two families decide together. It is entirely in the families' hands from this point.

Yes. ₹499 is your complete and total cost on Humraah. There are no hidden charges, no standard vs. premium versions, no feature unlocks, no additional payment of any kind. Every feature — Aadhaar verification, 3 introductions per week, the 5-day chat, Family Manager path, WhatsApp alerts, introduction history, customer support — is included in the ₹499 registration. Nothing is locked behind a higher tier.

No. Your ₹499 registration does not expire. Introductions continue every Monday, Wednesday, and Friday for as long as your profile is active — no renewal fee, no re-registration charge, no annual subscription. ₹499 once means ₹499 once. If you pause your profile and return after a year, there is no additional charge to resume.

A hadiah is a traditional Islamic gift of gratitude — after your Nikah, you give what you think is right. ₹100. ₹10,000. Whatever your heart and circumstances say. There is no suggested amount. No invoice. No bracket. No receipt. Humraah is community-supported: families who found their Humraah give freely, and that generosity sustains the platform for the next family searching. We will never ask, never follow up, never make it a condition of anything.

The ₹499 registration fee is non-refundable once your profile has been verified and activated. However, if you encounter a genuine platform issue, a misrepresented profile, or a problem we caused — contact us via WhatsApp immediately. We investigate and resolve every concern personally. If a profile is verified to have been misrepresented, we take corrective action on the platform.

Yes. ₹499 always — for every family, every section, every circumstance. There is no premium charge for Naya Safar. There is no higher price for any background. Equal dignity means equal cost. Always.

No. The Family Managed path is included in the ₹499 registration — same cost, full access. Whether the candidate manages their own profile or a parent manages it on their behalf, one account, one fee, everything included. Co-management (both parent and candidate access) is also included at no extra cost.

Yes — completely. The Family Managed path lets a parent or guardian do everything: register, fill the profile, receive all introductions, respond YES/NO/LATER, and manage the chat. All WhatsApp alerts go to the parent's number. The candidate does not need to be actively using the platform. Whether or not they are co-managed later is entirely the family's decision.

When an account is Family Managed or has a registered Wali, the introduction card shows a highlighted row: "Wali: [relationship] — Registered and actively managing." This tells the receiving family that proper guardianship is involved before any conversation begins. The Wali's name and contact are not shown — only their relationship (Father, Mother, Brother, Uncle, etc.) and their active status.

Yes. Naya Safar is for everyone beginning again after any form of the end of a previous marriage — widows, widowers, and divorcees alike. The section was built to hold every form of this journey with equal dignity and warmth. You do not need to explain your circumstances to anyone. Your reason is your own.

The introduction card shows only: "Has children from a previous marriage." Nothing else — no number, no ages, no gender, no circumstances. These details are yours to share inside the supervised chat, when and if you choose. The card simply gives the other family the basic fact so they know from the start — without broadcasting details to anyone.

Yes. The Family Manager can be in India and manage the profile for a candidate living abroad. The WhatsApp verification requires an Indian number for the account. The candidate's location can be listed as abroad, and their openness to relocation can be marked clearly on the profile. Introductions will account for this in the matching process.

Your profile is not publicly browsable — it is only ever shown as part of a specific introduction sent to a specific family. You can see in your Introduction History which introductions have been sent from your side and what responses have come back. You can see when a mutual YES has been established. But you cannot see who else has been shown your card in their queue — this protects both sides equally.